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IT management is a crucial part for continuity. ICT is also becoming increasingly complex. More and more organizations are outsourcing the IT management are completely or partly. However, you want assurance that you choose a reliable partner.

Choosing e and ICT partner is not just a choice you make. As you know only what you bring home if you have a choice already made​​. This piece of uncertainty we're glad you away, through our mutual customer references and contacts.

Choosing GrafiCom's choice for reliability, availability and affordability. For all our solutions we already have a proven track record. All products and services we deploy in our relationships we have in-house tested. The figure 9 that we get for our customers satisfaction, we like the direction you where!

IT management can take place in various ways;

Administrative outsource;
You have the desire to fully manage your IT outsourcing. GrafiCom here has several solutions, depending on the needs of your organization. For example, the complete handling our IT expense, including helpdesk support for your users. This can be based on actual costs, but also an attractive all-in price based on the number of servers and workstations. This allows you almost total IT cost budgeting. For organizations to around 175 workstations, this solution is almost always more cost efficient than create his own internal employee directors. In addition, you can be sure that full year has access to trained and available staff. You do not take account of illness or vacation.

Guaranteed support for your internal managers;
In many cases, our specialists operate as a backup for the internal IT department. Periodically, an employee of GrafiCom at your location to your internal support department with more complex problems. Furthermore, we guarantee availability in the case of sick, vacation or other failure of your own employees. This time, we determined by Service Level Agreements. A response time of up to 2 hours is possible.

Additional support for your internal managers;
Each organization has its specific ICT issues. Your internal administrators just fine with these problems efficient. However, there comes a time when a disaster occurs or a migration to be carried out, where your employees will not be able to cope. In such cases, additional work GrafiCom with your internal managers.

Our experts come from many different organizations on the ground that they have a problem every once seen. Also have them in an incident behind him a team, always complementary knowledge can be invoked. You are therefore assured that your environment is operational again as quickly as possible, or a smooth migration is performed.

Other combinations or shapes are also possible. We invite you to contact us and draw us to the test!

Why outsource?

• Always the right knowledge available
• You do not take account of failure
• Peace of mind that you are always an expert partner you can rely
• Optimization of the functionality and availability of your environment